Field Application Scientist

As a Field Application Scientist at NanoTemper, you will bridge the gap between cutting-edge biophysical technology and customer success. You'll serve as a trusted scientific partner to researchers and biopharma teams, delivering expert application knowledge that brings measurable value to customers while driving product excellence. This customer-facing role combines hands-on technical expertise, scientific communication, and cross-functional collaboration to ensure our solutions seamlessly integrate into customer workflows and accelerate their research outcomes.

Customer Engagement & Support 

• Lead in-field and in-house customer demonstrations showcasing NanoTemper solutions and applications across diverse research contexts
• Support pre-sales technical discussions (remote and in-person) by understanding customer needs and aligning technologies to research workflows and scientific goals
• Prepare, present, and discuss demo and evaluation reports with customers and internal stakeholders to highlight experimental outcomes and instrument performance
• Manage demo unit booking and logistics to ensure timely customer access and smooth operation
• Perform instrument installation and on-site technical support, ensuring successful deployment and user confidence
• Deliver application-focused and in-field user training tailored to customer research applications

Scientific Communication & Representation 

• Support and present at webinars, workshops, and scientific conferences, highlighting application insights, case studies, and experimental data
• Support conference activities, engaging attendees and providing technical expertise
• Collaborate with Marketing and Product Management teams to translate findings into impactful, customer-facing content
• Contribute automation and workflow integration expertise during customer discussions to enhance system utilization and efficiency
• Support development of application notes, protocols, technical posters, and presentations to share best practices and results
• Support Sales teams by sharing technical insights and helping refine application messaging

Market Insight & Cross-Functional Collaboration 

• Gather and communicate market and application trends, competitive insights, and customer feedback to inform internal stakeholders
• Collaborate with Product Management and R&D teams on product performance feedback, feature development, and workflow improvements

Core Competencies 

• Customer-centric mindset and scientific credibility: Build trust and long-term relationships by understanding customer challenges and delivering scientifically sound solutions
• Strong problem-solving and troubleshooting ability: Diagnose technical issues quickly and develop practical solutions that keep customers productive
• Effective communicator capable of translating complex data into clear insights: Present technical information in an accessible, compelling manner to audiences ranging from lab scientists to decision-makers
• Collaborative team player who thrives in a fast-paced, mission-driven environment: Work seamlessly across Sales, Marketing, R&D, and Product Management to drive customer success and company impact

What We Offer 

• The opportunity to work with cutting-edge biophysical technologies that accelerate scientific breakthroughs
• A collaborative, curious, and impact-driven culture guided by our values: Curiosity, Impact, and WE-power
• Direct engagement with leading researchers and biopharma teams across industry and academia
• Professional development opportunities including scientific conferences, training programs, and cross-functional projects  

 
Our Values 

• Curiosity: We dare to lead and take informed decisions despite known uncertainties. We ask difficult questions to challenge conventions and find the best solutions.
• Impact: We keep current and future customers at the core of what we do. Our actions make a tangible difference in achieving our vision.
• WE-power: With mutual trust, empathy, and appreciation, we create a safe environment that releases our full potential. We succeed together; we celebrate together.